Privacy Policy

01Who we are

“Vilasa” is a destination commercial retreat developed by Vamika Builders (“Vamika”, “we”, “us” or “our”) at Dharampur, near Kasauli, Solan, Himachal Pradesh. This website is operated by Vamika Builders, with its office at 703, NAC, Manimajra, Chandigarh 160101, India.

We are the data fiduciary responsible for the personal data collected through this website. If you have any question about this policy or how your data is handled, you can reach us using the details in the Contact & grievances section below.

02Scope of this policy

This policy applies to information we collect through this website and through enquiries you send us from it. It does not apply to any third-party website, platform or service that we link to, or to information you share with us through channels other than this website (for example, a site visit or a conversation with our sales team), except where that information is later recorded in our systems.

03Information we collect

Information you give us

When you fill in an enquiry or callback form, we collect the details you provide — typically your name, phone number, email address and your message or query. You choose what to share; if you leave out information we ask for, we may not be able to respond to your enquiry.

Information collected automatically

When you browse the site, we and our analytics providers automatically collect limited technical information such as your IP address, browser type and version, device and operating system, the pages you view, referring links, and the date and time of your visit. This is collected through cookies and similar technologies — see Cookies & analytics.

We do not intentionally collect sensitive personal data (such as financial account details, health or biometric data) through this website, and we ask that you do not send such information to us through the enquiry forms.

04How we use your information

We use the information we collect to:

• respond to your enquiry and call you back, and share project information such as plans, pricing on request, and site-visit arrangements;
• communicate with you about Vilasa and, where you have agreed, about other projects by Vamika Builders;
• operate, maintain, secure and improve this website and understand how it is used;
• detect and prevent spam, fraud and abuse of our forms; and
• comply with applicable law and respond to lawful requests from authorities.

05Consent & legal basis

We process your personal data on the basis of your consent — given when you submit an enquiry or continue to use the site — and, where applicable, for our legitimate business interests and to meet legal obligations, in line with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and rules made under them.

By submitting an enquiry, you consent to being contacted by us or our authorised representatives by phone, SMS, email or messaging services in response, including on a number registered with the National Do Not Call / DND registry. You may withdraw your consent at any time (see Your rights); withdrawal does not affect processing already carried out.

06Cookies & analytics

Cookies are small files placed on your device that help a website function and help owners understand how it is used. This site uses its own cookies and third-party tools for analytics and advertising measurement. The main third-party technologies we use are:

You can control or delete cookies through your browser settings, and you can opt out of much ad personalisation through your Google and Meta account settings. Blocking cookies may affect how parts of the site work. These providers process the data they collect under their own privacy policies.

07How we share information

We do not sell your personal data. We share it only in these situations:

• Service providers. With trusted vendors who help us run the site and manage enquiries — including our CRM provider (WorkVEU), our form provider (Connectribe), and the analytics and advertising providers listed above — who may process your data only on our instructions.
• Within our group. With Vamika Builders’ associated entities and authorised channel or sales partners, solely to respond to and service your enquiry.
• Legal reasons. Where required by law, regulation, court order or a lawful request by a public authority, or to protect our rights, safety or property.
• Business transfers. In connection with a merger, acquisition or reorganisation, in which case your data remains protected by a policy consistent with this one.

08Data retention

We keep your personal data only for as long as needed for the purposes set out in this policy — to service your enquiry and our relationship with you — and thereafter for as long as required to meet legal, accounting or reporting obligations. When data is no longer needed, we delete it or anonymise it.

09Data security

We maintain reasonable technical and organisational safeguards designed to protect your information against unauthorised access, loss, misuse or alteration. Enquiries are transmitted over encrypted connections and our forms are protected against automated abuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

10Your rights

Subject to applicable law, you have the right to:

• access the personal data we hold about you and ask for a summary of how it is processed;
• ask us to correct or update data that is inaccurate or incomplete;
• ask us to erase your data where it is no longer required;
• withdraw consent you have given, and ask us to stop contacting you; and
• nominate another person to exercise these rights on your behalf in case of death or incapacity.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before acting on a request, and we will respond within the timelines required by law.

11Children’s privacy

This website is intended for adults and is not directed at children. We do not knowingly collect personal data from anyone under the age of 18. If you believe a child has provided us with personal data, please contact us and we will delete it.

12Third-party links

This site may link to external websites — for example Vamika Builders’ corporate site or our social media pages. We are not responsible for the content or privacy practices of those websites. We encourage you to read the privacy policy of any site you visit from a link here.

13Changes to this policy

We may update this policy from time to time to reflect changes in our practices or in the law. When we do, we will revise the “Last updated” date at the top of this page. Significant changes may be highlighted on the site. Please review this page periodically.

14Contact & grievances

If you have a question, a request about your data, or a grievance about how your information has been handled, please reach out and we will respond promptly: